Please complete all of the following steps:
① Sign out of iCloud, ② Reset (erase) the iPhone, and ③ Remove the SIM card.
① How to Sign Out of iCloud
Your Apple ID password is required.
Please back up any necessary data in advance.
- From the Home screen, tap “Settings”
- Tap “(your name)”
- Scroll to the bottom and tap “Sign Out”
- Enter your Apple ID password and tap “Turn Off”
- Tap “Sign Out” in the top right corner
※If you reset the device without signing out of your Apple ID, Activation Lock may be enabled. Please make sure to sign out in advance.
② How to Reset (Erase) the iPhone
Be sure to select “Erase All Content and Settings” when resetting the device.
- From the Home screen, tap “Settings”
- Tap “General”
- Scroll to the bottom and tap “Transfer or Reset iPhone”
- Tap “Erase All Content and Settings”
- On the [Erase This iPhone] screen, tap “Continue”
- Tap “Erase iPhone”
③ Removing the SIM Card
- Prepare a SIM eject tool
- Insert the tool into the small hole next to the SIM tray on the side of the device
- Pull out the SIM tray and remove the SIM card
- Reinsert the SIM tray to complete the process