This page explains how to transfer your data when setting up a new device.
Please select the appropriate option based on your device type.
■ For iPhone Users / Transfer Data to iPhone
iOS → iOS (Transfer between iPhones)
You can transfer data between iPhones using the following methods:
- Transfer using Quick Start
- Restore from iCloud Backup
- Transfer using a Wired Connection (via Mac or PC)
Android → iOS (Transfer from Android to iPhone)
To transfer data from an Android device to an iPhone, use Apple’s official “Move to iOS” app.
- Install the Move to iOS app on your Android device
- During iPhone setup, select “Move Data from Android”
- Follow the on-screen instructions to complete the transfer
■ For Android Users / Transfer Data to Android
Android → Android (Transfer between Android devices)
You can transfer data between Android devices using the following methods:
- Restore from your Google Account backup
- Transfer using a cable connection
- Use a manufacturer-provided data transfer app
iOS → Android (Transfer from iPhone to Android)
To transfer data from an iPhone to an Android device, use Google’s official data transfer tool.
- During Android setup, select “Copy apps & data”
- Connect your iPhone and Android device using a cable or Wi-Fi
- Follow the on-screen instructions to transfer your data to your Google Account
Note: Some data (such as certain apps or LINE chat history) may not be fully transferable.
■ Need Help?
If you have any questions about data transfer, please contact our support team via “Submit a request.”