Precautions for your Subscription Application
When applying for a subscription, note the following precautions below. Failure to register accurate information or to properly submit required documentation may result in non-approval during the screening process.
1. ID Images
Submit images of the appropriately allowed ID cards as issued by the government of Japan.
Accptable: Japanese Driver's License, Japan My Number Card, and Zairyu (Residence) Card.
Not Acceptable: Passport, Health Insurance Card, etc.
Images of ID card must meet the following requirements.
・The image should be clearly captured clearly without blurring or out of focus.
・The entire ID card must clearly be in the picture.
・Images must be must be up-to-date (taken on the time of your application).
Foreign residents are required to submit an image of Zairyu card within the validity period.
2. Selfie Image
Selfie images must meet the following requirements.
・Your face be fully visible (must not be obscured by ID card).
・Not wearing a hat, etc., and the outline of your face must be clearly visible.
・Image must be the most recent image taken for this application, not one taken in the past.
・We do not accept images taken by a third party.
・We do not accept edited or blurred images.
・If no selfie image is attached, your application will be immediately rejected.
3. Applicant's information
Name
・Please enter your name exactly as it written on your ID card.
Registered Home Address
・Please provide your home address correctly as it written on your ID card.
・If the home address on your ID card is not correct, you must update your ID information before applying. We only ship to the registered home address.
Postal code
・Please enter correctly.
4. Payment method
Acceptable payment method are limited only to credit cards, under the applicant’s name.
The following payment methods are not supported.
・Debit card
・Prepaid card
・Virtual card
・Bank transfer, Direct debit, and Payment at convenience stores.
About the use of your personal information, please refer to our Privacy Policy.
If you have any questions, please contact our Support Team.